Please kindly connect through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

No. A doctor’s referral is not necessary to access our services. You can pay privately, use NDIS if you are privately managing your funds, or you may be able to use private health fund ancillary rebates if you have cover. Please check with your fund to find out the rebate level you will receive for Clinical Psychologist consultations.

Initial Consult

$295.00

60 minute telehealth or face-to-face session

Gap fee of $149.75, after Medicare rebate of $145.25.

Subsequent Session

$275.00

50 minute telehealth or face-to-face session

Gap fee of $129.75, after Medicare rebate of $145.25.

Out of Business Hours Session

$295.00

50 minute telehealth or face-to-face session

Gap fee of $149.75, after Medicare rebate of $145.25

We will email you with some electronic forms to complete, and after these are completed, you will receive your appointment confirmation.

During the appointment, you will typically discuss your current concerns and issues with your psychologist. I may ask you questions to gather more information about your situation and provide you with personalized treatment options.

Sessions are approximately 50 minutes in duration. Tania offers in person and telehealth consultations over a secure online video interface. Tania offers appointments on Tuesday, Friday and limited weekends.

The number and frequency of sessions will be determined through the assessment of a number of factors including: a) the severity of your concerns; b) if there are comorbidities; meaning if there may be a number of problems exist concurrently; c) how equipped, willing and able you are to implement strategies discussed during sessions.

We do ask you to be agreeable to commit to at least 6 sessions.

The frequency of your appointments will depend on your individual needs and the treatment plan developed with you and your psychologist.

Some people may benefit from weekly sessions, while others may need less frequent appointments.

When you book, you will be asked to complete some short online questionnaires that assess your level of stress, anxiety and mood.

In your first session, you will be asked questions so we can understand your current situation, and your past experiences. This will allow you and your psychologist to begin to consider treatment through a mutually agreeable plan.

You may be given information to read, or asked to try new strategies, or exercises after (or during) sessions. Implementing new strategies and new information can be challenging, but it is important attempt to be consistent to achieve maximum benefit. In session, time will be partially guided by the psychologist, supporting you to implement strategies, but also partially guided by you.

We understand that sometimes unexpected circumstances arise, and you may need to cancel your session. To ensure fairness and maintain our scheduling commitments, we have implemented the following cancellation policy:

Cancellation with 48 Hours' Notice: If you cancel your session at least 48 hours in advance, there will be no charge, and you will receive a full refund of any fees paid.

Cancellation within 24 Hours: If you cancel your session within 24 hours of the scheduled time, a cancellation fee will be applied. You will be responsible for paying 50% of the session fee as a cancellation charge.

Please note the following:
- Cancellation notice should be provided in writing via email or any other acceptable form of communication.
- The cancellation fee will be deducted from any refund that is due.
- In case of a "no-show" or failure to provide any cancellation notice, the full session fee will be charged, and no refund will be provided.

We strive to provide the best service possible and appreciate your understanding and cooperation with our cancellation policy. If you have any further questions or concerns, please don't hesitate to contact us

If you are travelling by car there is free 2 hour parking on the road. Please read signs for further information on parking restrictions.

If you are travelling by train the closest station is Middle Footscray Railway Station. We are a few minutes walk from here.

Website Privacy Policy

Thank you for visiting the TH Psychology website (https://www.thpsychology.com.au/). We value your privacy and want you to understand how we collect, use, and protect your personal information. By using our website, you agree to the practices described in this Privacy Policy.

TH Psychology ("we," "our," "us," or "TH") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we comply with the Privacy Act 1988 (Cth) ("Privacy Act"), the Health Records Act 2001 (Vic) ("Health Records Act"), and the applicable Privacy and Health Privacy Principles when handling your personal information and health information.

Consent: By engaging with us through our Website, you consent to the collection, use, and disclosure of your personal information (including health information) for the purposes specified in this Privacy Policy.

Cookies: Our Website may use "cookies" to store data on your computer. Cookies allow us to improve the functionality of our service and track visitor behavior. You can modify your browser settings to prevent cookie use, but this may affect the proper functioning of our Website. You have the option to modify your browser settings to prevent the use of cookies. However, please note that if you choose to do so, it may affect the functionality of our service and website, causing them to not work properly. Cookies store data on your computer and enable us to operate efficiently and track visitor behavior patterns on the website.

Collection: We collect personal information for the purpose of arranging appointments, delivering counseling services, and communicating with you. Personal information may be collected through our client consent forms, our website located at www.holdingcompassion.com.au ("Website"), or during counseling sessions with our clinicians. We collect personal information from:

Clients: when registering an enquiry, booking an appointment, accessing our Website, or subscribing to our newsletter.
Third-party service providers: when engaged to supply services to us, provide information via forms, or invoicing for services.
Enquiries and/or website visitors: when enquiries are made through the Website, via email or telephone. Our website is hosted via Square Space and their privacy policy is located here.
Contact Form: When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Halaxy.com for storage and with Zapier for data porting.

The personal information we collect through may include your full name, address, email address, date of birth, Medicare details, billing information, general appointment information, and other personal details. Our clinicians may also collect your personal health information in accordance with the purposes mentioned above. It is important to provide all requested information to ensure the proper delivery of therapeutic services. Some personal information collected may include health information. We collect health information from clients attending our clinics for the purpose of arranging appointments and providing counseling services. Our clinicians collect health information to ensure the safe and appropriate provision of therapeutic services. Further details on the handling of health information are outlined below.

Use: We may use the personal information collected (excluding health information) to provide services, operate the Website, send newsletters, respond to feedback and complaints, communicate with third-party service providers, or enforce our client agreement (Client Consent Form). If you are a third-party service provider, we will use your personal information to communicate, accept services, correspond, and process payments.

Disclosure and Sharing: We will only disclose personal information to third parties with your consent or if permitted or authorized by law.

Data Security and Quality: We take reasonable steps to protect personal information from misuse, loss, unauthorized access, and modification. We strive to ensure the accuracy, completeness, and currency of personal information. If you believe the information we hold about you is inaccurate, please inform us, and we will take reasonable steps to rectify it. We may retain and use de-identified information.

Access, Correction, and Complaints: You have the right to request access to the personal information we hold about you, including any Health Information, subject to any applicable legal exceptions. If you have any concerns or complaints regarding the handling of your personal information, please inform us so that we can address them promptly. Requests for access or complaints should be submitted via email to tania.huynh@protonmail.com.

Changes to this Website Privacy Policy: This Privacy Policy is part of the agreement between you and us, whether you are a client or a third-party service provider. We reserve the right to amend this Privacy Policy, in whole or in part, at our sole discretion. Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy on our website (www.thpsychology.com.au). Depending on the nature of the change, we may announce it on the homepage of our website or notify you by email if we have your email address. By continuing to use the website and/or our services following any changes, you will be deemed to have agreed to the revised terms of the Privacy Policy. If you do not agree with the amended Privacy Policy, you must terminate your use of the website and notify us immediately before receiving any further therapeutic services.

Health Information: We and/or our clinicians may collect your Health Information when you attend our practice and/or at any other time from time-to-time in the course of arranging the provision of counselling services. We and/or our clinicians comply with local and federal legislation, the Health Privacy Principles and the Ethical Guidelines of the Australian Psychological Society code of ethics and practice standards in the; collection, use, and disclosure of health information. All health information is treated as strictly confidential. We and our clinicians collect health information during appointments and in accordance with your consent or as required by law. Health information is recorded in client notes and only collected from clients or authorized individuals. We take precautions to maintain confidentiality and accuracy of health information.

Contact Us: If you have any questions about this Privacy Policy, or if you wish to request access to your personal information, correct or update your details, or raise any privacy concerns, please contact us at tania.huynh@protonmail.com

For further information about your privacy rights, please visit: www.privacy.gov.au.